MODULE 15 · BLOCK 5 OF 5 · OPERATIONS
Support
Updates, security and small changes – with fixed contacts, no ticket system.
- MODULE
- 15
- BLOCK
- 5 – Operations
- DEPENDS ON
- 13 EU-sovereign hosting
- PRICING
- Monthly flat rate
Why
Support decides whether your platform is still current in three years. We keep the software up to date, close security gaps within an agreed time and handle small changes from a monthly allowance.
What is included
- Updates of framework, CMS and dependencies
- Security patches and monitoring with an agreed response time
- Monthly allowance for small changes
- A fixed contact instead of a rotating account manager
Where the module sits
MODULE 15Support
NEEDED BY—
Questions about Module 15
01Is there a ticket system?
No, there is no ticket system. You have one fixed contact and reach them directly.
→ TEAM02What is included in support?
Support includes updates to framework, CMS and dependencies, security patches with an agreed response time, monitoring and a monthly allowance for small changes. It requires the hosting from Module 13.
→ MODULE 13
CONTACT
Let’s talk about your project.
Book a first call or tell us briefly what you have in mind. You hear back within two working days – with an offer or one question.
OR WRITE TO US